The World Consumer Rights Day documented on the Consumers International website since 2003 is an annual occasion for celebration and solidarity within the international consumer movement. It is a time for promoting the basic rights of all consumers, for demanding that those rights are respected and protected, and for protesting the market abuses and social injustices which undermine them. World Consumer Rights Day was first observed on 15 March 1983, and has since become an important occasion for mobilising citizen action. This year, 2010, on 15 March 2010, the discussions will be focussed on financial services: Our money, our rights.
Along side the efforts surrounding this Day each year, Consumers International organise global conferences. In their 2007 Congress, Credit and Debt was a separate topic already, so we expect the 2011 Congress to be held in Hong-Kong China on 3-6 May 2011 to also cover financial services. The Global coalition for responsible credit and fair finance will try and contribute to and promote this world-wide event next year.
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What is World Consumer Rights Day
World Consumer Rights Day (WCRD) is an annual occasion for celebration and solidarity within the international consumer movement. First observed in 1983, WCRD has since become an important occasion for mobilising citizen action every year on 15 March. This year's theme is ‘Our money, our rights’ and will highlight consumer issues in relation to financial services.
Access to stable, secure and fair financial services is important for consumers everywhere, not least in the context of the global financial crisis. Consumer organisations around the world support and promote consumer rights in the financial services sector with a variety of activities.
Consumers International (CI) is working with our members to build an international picture of these experiences, so watch this space for updates and interesting tidbits from accross the global consumer movement in the run up to 15 March 2010!
For more information see
www.consumersinternational.org/wcrd
www.twitter.com/wcrd2010
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World Consumer Rights Day 2010
Our money, our rights
The global consumer movement will once again unite for a day of action on 15 March 2010.
The theme for World Consumer Rights Day (WCRD) 2010 is ‘Our money, our rights’ and will highlight consumer issues in relation to financial services.
CI is working with our members to build an international picture of the experiences of consumer organisations and consumers in this area, and will facilitate the exchange of information and experiences between our members in the build up to WCRD 2010.
Visit the Our money, our rights blog or follow WCRD 2010 on Twitter for the latest news and updates.
The issues
For more information about the work of CI and its members in relation to financial services have a look at the Financial Services section and download:
What CI members can do to mark the day
There are a number of activities that CI member organisations can do on or around WCRD 2010, including:
- Mystery shopper investigation
- Comparative test of financial services/products
- Consumer survey
- Hold a public event
Member action pack
For more helpful suggestions and advice please download the pack below:
Tell us of your plans...
Please tell CI of your plans at campaigns@consint.org.
Logo
Visit the WCRD 2010 Branding page to download banners and logos in different colours, sizes and languages.
Use these resources in your materials and activities for 15 March 2010 to spread the word!
Watch this space
CI is working with our member organisations to build an international picture of the experiences of consumer organisations and consumers in this area and will facilitate the exchange of information and experiences between our members in the build up to WCRD 2010.
In the months leading up to 15 March 2010, CI will be publishing briefing materials, including a number of in-depth case studies, as well as member action information.
CI members will be kept up to date on the latest developments.
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Reminder:
19th Consumers International (CI) World Congress - Hong Kong, 3 – 6 May 2011
Hong Kong is to host the next Consumers International World Congress in May 2011. Businesses, governments and civil society will be invited to join consumer groups from around the world for four days of debate and discussion on the issues that matter most to consumers. Further details of the congress theme, programme and speaker delegate will be posted here in the run up to the event in May 2011, as will details of how to register. |
